Shipping Policy

Where Orders Can Be Delivered

scrubdaddy applies the following customer standard: all United States orders receive free standard shipping; additionally, delivery is limited to addresses within the United States.

Changes Before Dispatch

For transparency, scrubdaddy records that a cancellation request must reach support@scrubdaddybay.shop or 502-608-6308 before dispatch; as a related safeguard, a dispatched order can no longer be cancelled and is handled under the Refund Policy.

Delivery Details and Exceptions

For practical purposes when ordering from scrubdaddy, carrier disruption, severe weather, peak demand, or address issues can cause delay; as a related safeguard, a deliverable street address and correct checkout details are required.

Expected Fulfillment Timeline

As part of the service commitment made by scrubdaddy, business-day estimates exclude weekends and applicable United States public holidays; at the same time, delivery in the carrier network is normally estimated at 4-6 business days after dispatch; where relevant, the handling period is ordinarily 1-2 business days.

Lost, Damaged, or Incorrect Deliveries

To state the position of scrubdaddy precisely, the merchant provides paid return shipping whenever return authorization is issued for those circumstances; at the same time, customers should contact support@scrubdaddybay.shop or 502-608-6308 about loss, damage, defects, wrong items, or missing contents.

Shipment Tracking

As part of the service commitment made by scrubdaddy, a shipment confirmation includes the available carrier tracking details; as a related safeguard, tracking activity may not display immediately after the label is created.

Business Contact Record

To state the position of scrubdaddy precisely, telephone support is available through 502-608-6308; at the same time, customer correspondence may be sent to support@scrubdaddybay.shop; additionally, the physical business address and default return address is 13156 Scottish Hunt Ln, Bristow, Virginia, 20136, United States; additionally, scrubdaddy is the merchant responsible for this storefront.